Everything you need to know about how uokuok collects your personal data, what it's used for, and how it's kept secure — explained clearly and honestly, with nothing hidden.
How uokuok Takes Care of Your Data
All data transmitted on uokuok is protected by 256-bit SSL encryption. We use bank-grade security technology — your password, payment details, and NID are never stored in plain text.
Uokuok never sells your personal information to advertisers or commercial third parties. Data is only shared with third parties to deliver our services, and strictly under confidentiality agreements.
Only data that is genuinely necessary is collected. No irrelevant or excessive information is gathered. Every piece of data has a specific purpose, which is clearly stated in this policy.
You have the right to access, correct, or request deletion of your data at any time. You can also request a copy of your data for export. These are your rights — just contact support to get started.
Independent security experts conduct a full audit of uokuok's systems every six months. Any vulnerabilities identified are addressed immediately. Keeping your data secure is an ongoing commitment.
Each type of data has a defined retention period. Once that period ends, or after an account is closed, no data is retained beyond what is legally required. Outdated and unnecessary data is deleted on a regular basis.
By using uokuok, you are considered to have agreed to this Privacy Policy. If you have any questions, please contact Support.
Uokuok only collects information that is necessary to provide its services, maintain security, and meet legal obligations. Data is collected in two ways — directly from you and automatically.
| Data Type | How It's Collected | Required? |
|---|---|---|
| Full Name | At Registration | Yes |
| Mobile Number | At Registration | Yes |
| Email Address | At Registration | Yes |
| National ID (NID) | During KYC Verification | Yes, for withdrawals |
| Selfie / Photo | During KYC Verification | Yes, for withdrawals |
| Payment Information | Transaction Time | Yes |
| IP Address & Device Information | Automatically | Yes (for security) |
| Betting & Gaming Records | Automatically | Yes (Legal) |
| Cookies & Browsing Data | Automatically | Partial (based on preference) |
No data beyond the above is collected. If additional information is ever needed under special circumstances — such as a complaint investigation — you will be clearly informed at that time.
Uokuok uses the data it collects for the purposes listed below — and for no other reason.
To opt out of marketing communications, go to Notification Preferences in your account settings or contact Support. Essential service-related messages cannot be turned off.
Uokuok never sells your data. However, in certain circumstances it may be shared with third parties — always under strict agreements and limited to only what is necessary.
All third parties working with uokuok are required to sign a confidentiality agreement and are prohibited from using any received data for their own purposes. Any breach of this agreement results in immediate termination of the partnership.
Uokuok uses a multi-layered security approach to protect user data. Our security framework goes beyond technology alone — it includes processes and human oversight as well.
In the event of a security breach, uokuok will notify affected users via their registered mobile number and email within 72 hours, along with guidance on the necessary precautionary steps to take.
Uokuok does not retain any type of data longer than necessary. Data is not held beyond the legally required period.
Once the retention period expires, data is securely deleted or anonymized. If you wish to have your data deleted, you may submit a request to Support — any data not subject to legal retention requirements will be removed.
Every registered uokuok user has fundamental rights over their personal data. To exercise these rights, please contact Support.
It's natural for people in Bangladesh to be cautious about sharing personal information on online platforms. Questions like where your name and number end up, and who can see them, are completely understandable. uokuok uokuok takes that concern seriously. This Privacy Policy isn't written just to satisfy a legal requirement — it's an honest conversation with you.
When you register with uokuok, you provide your name, mobile number, and email address. These are used to create your account and verify your login. Your NID and a selfie are required before your first withdrawal — not only as a legal requirement, but to protect your funds. Even if someone obtains your phone number, KYC verification prevents them from accessing your account.
A common question people ask is: "Can anyone else see my betting history?" The answer is no. Your betting records are visible only to you. uokuok's automated systems do analyze them for fraud detection purposes, but no individual staff member can personally browse your records unless a complaint or investigation requires it.
Payment information works a little differently. When you transact via bKash or Nagad, only the data necessary to verify that specific transaction is shared with the payment processor — nothing more. uokuok never has access to your mobile banking PIN or full account details. Payment partners see only what's needed to process the transaction; they have no visibility into your uokuok profile.
Many users feel uneasy about the collection of IP addresses and device information. This data is collected solely for security purposes. For example, if your account is normally accessed from Dhaka and a login attempt suddenly comes from another country, that suspicious activity couldn't be detected without this information. It's collected specifically to protect your account.
Let's keep cookies simple. When you visit uokuok, certain cookies are saved to your device automatically. Some are essential — like keeping you logged in. Others are analytical — such as understanding which pages visitors spend the most time on. We do not use advertising cookies. If you prefer, you can turn off non-essential cookies in your browser settings, though some features may be limited as a result.
As for your rights — you can reach out to support at any time to view or correct the information uokuok holds about you. If you'd like to close your account, support can take care of that as well. You may also request the deletion of any data that isn't required to be retained by law.
Simply put — your data at uokuok exists solely to serve you, not to be sold or used for commercial gain. We hold firmly to this principle because we believe trust, once broken, is very hard to rebuild.
Every uokuok user has these rights
You can request to view the information uokuok holds about you at any time. Submit a request to support and the data will be provided within 30 days.
If any of your information is incorrect, you have the right to have it corrected. Contact support to update your name, address, or contact details.
You may request deletion of any data not required by law. Applicable after account closure.
You can request an export of your data in a machine-readable format (JSON or CSV).
You may request that the processing of your data be temporarily restricted while an investigation or dispute is ongoing.
You can opt out of promotional messages at any time — service-related communications will continue.
Uokuok uses several types of cookies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.
You can disable or delete non-essential cookies through your browser settings. The exact steps vary by browser — look under Settings or the Privacy menu.
Uokuok is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. NID verification is carried out at registration to prevent minors from opening an account.
If we become aware that anyone under the age of 18 has created an account, that account will be closed immediately and all collected data will be deleted.
Uokuok may update this Privacy Policy from time to time. For significant changes, you will be notified in advance via your registered mobile number and email. For routine updates, the date at the top of the page will reflect the change.
If you do not agree to the updated policy, you will have the option to close your account. Continued use of uokuok after any changes takes effect will be considered acceptance of the new policy.
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us through the following:
Your data is safe and your privacy is respected at uokuok. Sign up with that assurance and start your journey on Bangladesh's trusted betting platform.
Direct & Detailed Answers
Your data is safe at uokuok. If you have any questions or concerns, reach out to our support team. To learn more about responsible gaming, Responsible Gaming Visit the page. This platform is not intended for anyone under 18.